Welcome to Hook Docs
Help center for Hook Security — phishing simulations, security awareness training, and platform guides for org admins and MSPs.
This is the public help center for Hook Security customers. Use the sidebar to browse, or the search bar to jump straight to what you need.
Where to start
- New to Hook? Begin with Getting Started.
- Day-to-day operator? See the Org Admin guides.
- Managing multiple orgs as a partner? See the MSP guides.
- Stuck? Check the FAQ or Troubleshooting.
What's in here
- Getting Started — set up your first organization and run your first campaign.
- Concepts — the building blocks: campaigns, templates, groups, courses, enrollments.
- Org Admin — guides for the day-to-day operator inside a single organization.
- MSP — guides for managed-service-provider partners running Hook across multiple downstream orgs.
- FAQ & Troubleshooting — searchable answers to common questions and resolutions for known issues.
- Changelog — what's new and recently shipped, available at /changelog.
Need to talk to someone?
Email support@hooksecurity.co.