Frequently Asked Questions

Common questions about Hook Security — billing, data, integrations, and more.

Quick answers to the most common questions. Use the search at the top of the sidebar to jump to a specific topic.

Coming soon

The FAQ is being seeded from the most common support tickets. The v1 page list is in progress.

Email support@hooksecurity.co — we'll either answer directly, or turn the answer into a page that lives here.

Review client billing

Walk through the MSP billing report — read seat usage per client, set cost and sell prices, see margin, and export to CSV.

Troubleshooting

Resolutions for common issues running Hook campaigns, training, and integrations.